Privacy Policy

Effective Date: August 20, 2026

Freedom Compounding Pharmacy LLC ("Freedom Compounding Pharmacy," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Mailing and shipping address
Email address
Telephone or mobile number
Information submitted through website forms
Prescription, prescriber, and pharmacy-related information
Communications you send to us
Information necessary to provide requested pharmacy services

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and other website usage information.

How We Use Information

We may use information we collect to:

Provide and administer pharmacy services
Process and fulfill prescriptions and orders
Communicate with patients, caregivers, prescribers, and customers
Provide prescription, refill, pickup, delivery, or shipping updates
Respond to questions and customer service requests
Operate, maintain, and improve our website and services
Maintain the security and integrity of our systems
Comply with applicable laws, regulations, professional requirements, and legal obligations
Protect our rights and the rights and safety of others

SMS and Text Messaging

If you provide your mobile telephone number and consent to receive text messages from Freedom Compounding Pharmacy, we may use SMS or other text messaging to communicate with you regarding pharmacy services.

Messages may include prescription and refill communications, order status updates, pickup or shipping notifications, customer service communications, and other communications related to your relationship with Freedom Compounding Pharmacy.

Mobile information, text messaging originator opt-in data, and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

We may disclose information to service providers that assist us in operating our text messaging services when necessary to provide those services and subject to appropriate privacy and security requirements.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Freedom Compounding Pharmacy.

For additional information regarding our text messaging program, please review our SMS Terms & Conditions.

How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to operate our business and provide our services, including to vendors and service providers that perform functions on our behalf.

We may also disclose information when required or permitted by law, including to comply with legal or regulatory obligations, respond to lawful requests, protect our rights or safety, or prevent fraud or misuse of our services.

As stated above, mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Health Information and HIPAA

Certain information that Freedom Compounding Pharmacy receives or maintains in connection with providing pharmacy services may constitute protected health information ("PHI") and may be subject to the Health Insurance Portability and Accountability Act ("HIPAA") and other applicable federal or state privacy laws.

When HIPAA applies, our collection, use, and disclosure of PHI is governed by our Notice of Privacy Practices and applicable law. If there is a conflict between this Privacy Policy and our Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices will control.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and help us evaluate the performance of our website.

Our website and ecommerce platform may also use third-party service providers that collect information in accordance with their own privacy practices.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or disclosure.

However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing information to them.

Children's Privacy

Our website and services are not directed toward children for the purpose of independently collecting personal information from them online. Pharmacy services for minors may involve information provided by or communicated with a parent, legal guardian, caregiver, or authorized individual as permitted by applicable law.

Your Choices

You may contact us to request that we update or correct certain contact information we maintain about you, subject to applicable legal, regulatory, and record-retention requirements.

You may unsubscribe from applicable email communications using the unsubscribe mechanism provided in those communications.

You may opt out of SMS messages by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. When we make changes, we may update the effective date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Freedom Compounding Pharmacy LLC
464 Stillwater Rd, Willernie, MN 55090
651-666-2117
info@freedomcompoundingpharmacy.com
Website: freedomcompoundingpharmacy.com